Know more about our processes and how we work, with the help of the following FAQs.

Our headquarter is in an excellent business location in Curepipe, Mauritius.
Our lab office is located in Surat, Gujrat , India with all modern tools and technology to conquer.

No space to worry, we’re certified company and registered by name ‘ELEVEN APPLES LIMITED’ as per Mauritian norms.

Eleven Apples was established in 2019 by CEO & Founder Mr. Abdul Hannan Malik. You can get more information on our about page.

We have 10+ Years quality and practical web design and development experience with niche industries.

We are full service provider web design and development agency providing class-leading custom services for UI / UX Design, Web Layout Design, PSD to HTML, Responsive HTML5, Wordpress, Magento, PHP Development, Graphic Design, Logo Design, App Design, Vector Creation, SEO and many more.

We are very passionate and damn good in UI Design, Web Layout Design, Responsive HTML5, jQuery, Wordpress, Magento, Logo Design and App Design. Our unmatched expertise meets the top quality which makes our every project successful.

Our Lab office are open on Monday to Friday from 10am to 7pm . You may contact us by email or call anytime; we understand the project emergency and also adjust to work flexibly with foreign timings as per client’s needs.

We welcome the clients from all across the world. Where there is a web, there we are with our quality services and global presence. Our core clientele base is from USA, UK,Australia, Ghana (Africa),Netherlands & Ireland and many more countries.

No hassle-free process, it’s very simple. Go to our Request a Quote page and fill up all information about your project. We will revert back to you within one working day with best quote possible.

Yes, we are familiar with web based project management tools such as Basecamp, Jira, and Google Drive Sheet. We are flexible and quick learner of any project management system as per client’s need.

Yes we are well familiar with SVN , Bitbucket by Atlassian and GIT Repository software usage.

We follow the proven result driven working approach which make us capable to deliver your project on time. Have a look at our working method.

We will update you as per milestone wise on our or your staging server.

It’s very simple. You can share large size project files by using Dropbox, WeTransfer, GoogleDrive, OpenDrive or by simply uploading to your server.

Of course, you can. Stay in touch with your project manager by Skype, Email or Whtsapp 

Yes, contact us whether you have dull web, non-responsive web or want to design as per latest world-class standards, we provide web redesigning services.

Our hourly rate is very competitive, it’s $18 USD.

We accept payment through Bank Wire Transfer and Westren Union.

The project commence with 50% advance, the rest half you have to pay on project completion. For more than $10k project, we split it in 3 phases.

Never. We are expert and we solve the small changes very quickly. But if the changes are time consuming and additional, then only we take small charges for it.

Yes. Either you can purchase and provide to us or we will purchase by asking you and will count in bill.

No fear, we do not believe and charge any hidden cost. We are Transparent and provide all costs in advanced. Still if any work sounds require we first ask you and then apply if you grant only.

Always Yes. We sign Non-Disclosure Agreement. We understand all professional rules & take care of it. It’s part of our professional relationship.

We take full guarantee of our unique work. We will display you draft work, if it is fine, we will go ahead, if you’re not satisfied, we will do revision as per your needs and again ask your feedback. Still you’re not satisfied, not an issue, you will get your advance amount back. Bear in mind, once we refund your amount, you cannot use our work in any manner, it is our property now. And if you misuse our work, we can take legal actions.

We are dedicated to our valued clients. Once we receive the final payment, you will get all access of your site and you will be 100% owner of your Website. We will make Zip of all the files available for you for download and give assurance of never use your work in other projects.

We believe in professional client relationship and client is everything for us. You can get 15 Days  free support (within work scope) after sign-off from our side.

You’re free to terminate the project if you feel unhappy with work. In such case, we will charge only what we have done by our efforts. The rest amount will be refunded or deposited for next project.